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Reputation Manager

Your online reputation is what people say about your hotel or accommodation when you’re not there. It’s your most powerful asset when it comes to business growth. Start tuning into what your guests are saying with Hotel Link’s Reputation Manager.

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Building an Impeccable Reputation

Identity and build your brand on more than 40 online platforms across the globe. Gain deeper insights into your guest experiences. Position yourself strategically to maximum exposure and impact. Take control and manage your reputation.

Grow Your Brand

How it Works

Reputation Manager is a dashboard that monitors, deciphers and responds to online reviews on more than 40 platforms. It collects all of your after-stay comments and ratings in one place. At the end of the day, you only need to spend 20 minutes to look over a summary report of all the important insights that is curated specially for you.

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Collects online reviews from more than 40 platforms.

Analyses the reviews for deeper insights, from travel composition to reasons to stay.

Understands multiple languages, including English, German, Spanish, Italian, Dutch and French.

Identifies and clarifies insights such as how well do you rate on the platforms.

Reviews updates every 12 hours.

Identifies more than 450 common relevant topics in comments to generate smart responses.

Creates detailed monthly reports to be saved as PDF records.

Practices competitive benchmarking, up to three competitors.

Easy Setup, Ongoing Support

Aside from the above functionalities, the Reputation Manager comes with something even more important — us. We’ll get you started with online demonstrations, train you to maximise the effectiveness of the system and give you ongoing support.

We’ll here for you.

Let’s kick-start

Why Reputation Manager?

Winning a great online reputation isn’t a matter of chance or luck — it’s an online strategy. It’s important that you get all the practical skills and the latest tools. And Hotel Link’s Reputation Manager is one of them. Connect with us and start growing your brand.

It’s an easy and effective online reputation management system

Forget about checking every single OTA sources. We locate more than 40 online review platforms in one spot for your ease and convenience.

You get your bases all covered

More than just online reviews, Reputation Manager lets you keep an eye on your key competitors, monitor the quality of your hotel operations and check on the performances of your third-party suppliers. This all helps you build a better marketing plan and manage expectations.

We’re always here to offer personal support

We have a team of experts to give you a hand whenever you need. Whether it’s an online demonstration or troubleshooting. We’re here. And the Reputation Manager provides help in multiple languages, too.

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